Online Customer Engagement Solutions

2024-06-04

Help Interactive combines Artificial Intelligence with live chat agents for superior online customer support and unmatched ROI. The Hybrid Chat interface allows live agents to log in and monitor, take-over, and transfer conversations with customized virtual chat agents.

Help Interactive provides compelling online customer engagement solutions that leverage an industry-proven artificial intelligence engine to reduce support costs and increase online conversions. Our solutions work both independently and side-by-side with live sales & support representatives. Virtual Chat Experts are custom designed for eBusinesses to provide their customers with a 24/7 support agent that resolves customer issues before escalating to a live representative.