NetResults Corporation: Corporate Profile
NetResults Tracker is a web-based Collaboration Software for Bug Tracking, Issue Tracking, Defect Tracking, Call Tracking, Change Management, Workflow Management, Knowledge Base, Automated Support Portal, Help Desk. NetResults Tracker is available as hosted solution (on-demand service) as well as packaged software (for you to install on your server).
http://www.netresultscorp.com/